Chrisbrogan
There was a small tsunami on Twitter yesterday that had nothing to do with Chilean earthquakes and everything to do with Chris Brogan’s wallet. In a nutshell, Brogan stated (somewhat quietly) that he charges $22,000 for a day of his time, and THE INTERNET EXPLODED IN A BALL OF SPITE.
Responses from the Twitterverse ranged from [...]
Continue reading about How Chris Brogan’s Day Rate Can Help YOU Get Paid
Ever since Comcast “changed the game” of online customer service, companies have been scouring Twitter, Facebook and the rest of the web, eager to ferret out bad customer experiences and turn those consumerist frowns upside down.
But why?
Not that good customer service shouldn’t be the cornerstone of every company’s philosophy. (Try building your business without it [...]
Continue reading about The Fallacy of Social Media Customer Service
When Twitter rolled out list functionality this month, the predictable happened:
The early adopters experimented with their shiny new toy.
The users who didn’t initially have access to it ached and pouted.
Mashable wrote a how-to guide.
The easily-distracted got bored.
But since technology only stays in the headlines when it’s new, polarizing or from Apple, something had to stoke [...]
Continue reading about Twitter Lists: Proof That Social Media Misunderstands Itself
