This isn’t about me.  It’s about you.  (Well, actually, it’s about… us.)

See, how this works is, I write this blog and you read it.  We have our clearly-defined roles, and we each know what’s expected of us.  And normally this is a wonderful arrangement.

But lately, I need more.

And I’m not alone, either.  I’ve had conversations with some fellow bloggers who feel exactly the same way.  It’s just not something most people want to bring up because they don’t want to risk appearing ungrateful, or hypocritical, or to be thought of as “biting the hand that feeds (or reads) them.”  We who are fortunate enough to have anyone at all paying attention to what we have to say are loathe to suggest that we somehow deserve more than what you’re already giving us.

Except we do.  (And you deserve more too, but we’ll talk about your needs in a minute.)

First, here’s why this is happening, and what we (mostly you) can do about it.

The Two Types of Audience

In all creative endeavors, from landscaping to blogs, there are subtle differences between the two kinds of audiences any creation attracts.

On one hand, there’s the creator’s desired audience.  These are the people she wishes she was writing, painting, cooking or performing for.  She usually believes these people are smarter, wittier and better connected than she herself is, and she hopes that by amazing these distant strangers with her own talents, she’ll eventually become “one of them.”

On the other hand, there’s the creator’s actual audience.  These are the people who actually bother to process (and occasionally absorb) her work.  They usually believe she’s smarter, wittier or more talented than they themselves are, and they hope that by showering her with compliments, she’ll come to think of them as being “just like her.”

As you can see, we’re at cross-purposes here, and no one’s ever entirely pleased with this arrangement.

I Can’t Hear You Because You Only Speak in White Noise

Right now, three flaws can stop any blogger from fully embracing her existing audience:

  • They leave too many “hey, great post” comments that don’t advance conversation
  • They don’t know enough about the topic at hand to add impactful insights
  • They don’t have the time to engage in salient conversation

Why do these things happen?  It’s the nature of the medium.  Blogs are often written in haste and read on the fly, which means we who write them are lucky if we ever write anything that makes sense, while you who read them are rarely moved sufficiently (and at a time when you can comment back coherently) to reward us with anything more than a quick pat on the back.

The knowledge gap (or perhaps more accurately, the awareness gap) between bloggers and their audiences is also a natural barrier to greater engagement.  If you already know what someone is writing about, you have no reason to read it, so you don’t.  If you don’t know what they’re talking about, you can’t improve upon the topic beyond asking additional questions in the hopes of further explanation.  So, by its very nature, most bloggers spend the majority of their time teaching (or expounding), and a limited amount of time learning and growing based on audience feedback.

And man, is that frustrating.

Because if I was only blogging so someone could tell me I was doing well, I would have stopped years ago.  Compliments are always appreciated, but they’re rarely actionable stimuli that I can learn from, or have my presumptions challenged over.  I blog because I’m in search of something more than a thumbs-up from people I’ve never met — and if you ask most other bloggers, in private, after a few drinks, they’ll admit they have these same motivations too.

What Makes Us Blog?

I can’t speak for everyone who’s ever pressed “publish,” but for me, I blog because:

  • I want to be heard
  • I’m frustrated and I want to vent
  • I have knowledge that I think others would benefit from
  • I have theories that I’d like to debate with others
  • I have questions that someone else may know the answer to
  • I’m egotistical
  • I have the time

If you peel away the initial narcissism, you’ll see that I actually have functional goals for my blog.  Beyond its surface entertainment value, it’s intended as a two-way conduit for relevant conversations with people who have the knowledge I lack.  And if I don’t feel as though I’m obtaining that kind of discourse, I have to wonder what else I could be doing to elicit it.

Which is why we have to acknowledge your needs, too.

It’s Not Always About Me

See, I know you’re in a hurry.  I know you spend thirty seconds to skim the same post I take an hour to write.  I know you spend your days (or at least your free moments) in search of wit, escape, insight and enlightenment — just like me — and that I should consider myself fortunate just to be a stop on your trek for transcendence.

But here’s where it gets tricky.

Because if you don’t stop to comment, I have no idea if what I wrote mattered to you in any capacity.  And while you’re not obligated to leave meaningful feedback, the lack of such discourse is what makes it easy for me to blog less (or less skillfully) because we both end up taking each other for granted.  And that’s a recipe for erosion, which is the kind of behavior that renders our relationship as shallow and meaningless as the Luddites believe it is.

Trust me: “Hey, great post” is always nice to hear.  Thank you for taking the time to write at least that much.  I know neither of us has any rational reason to expect more than that from our daily rendezvous.

But that doesn’t mean a guy can’t dream…

So, Here’s What I’d Like From You, If You Don’t Mind Me Asking

If you like what you read here, let me know.  Say hey.  Say thanks.  Say “nice job.”  It’s always appreciated.

If you think someone else would enjoy it, pass it along.  Tweet it, retweet it, Facebook it, linkback to it.  Share it in whatever format is most convenient for you.  The more people read this blog, the better the odds are that someone will leave a comment that advances our entire discussion beyond any place you or I could take it by ourselves.

If you have time, let me know why you enjoyed or learned from what I have to say.  Likewise, if you disagree, tell me why.  I don’t know everything, and neither do you.  If we suss things out, at least one of us is likely to learn something, either about the subject, ourselves or the world at large.

By explaining your reactions to me, I can better understand the big picture, and knowledge is why I’m in this relationship.  (Trust me, it’s not for the sex.)

Am I Expecting Too Much?

Possibly.  But maybe that’s because I believe we can all do better.

I know we bloggers can and should spend more time writing posts that are worth discussing, and I know we readers (because I’m one too) can and should spend more time providing meaningful, conversation-furthering feedback to the authors we most value.

Because if we don’t, we’re stuck in an endless loop of partial attention, unmet needs, unfulfilled desires and uncritical thinking.  Neither of us gets what we really want, but we trick ourselves into thinking that we don’t deserve anything better.  We wouldn’t settle for that in any other relationship we choose to engage in, and we shouldn’t settle for it here.

Let’s not damn ourselves to a life of half-satisfaction, which does a disservice to both sides.

Let’s talk more.  And let’s talk about what matters.

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  • http://www.chris-moody.com/blog Chris Moody

    Hey, thanks, nice job, etc.

    Great post and thanks for the great read.

    I don’t think that you’re expecting too much and hopefully commenting will continue to increase. It has become easier to comment lately with better spam protection, tools like Disqus, and all the various plug-ins to try to encourage feedback.

    Thanks again!
    CM

  • Tyler Hurst

    I wish you’d write with shorter paragraphs, as the lines tend to blur together when read on a computer screen. I know it’s not proper (grammar, style?), but it makes for an easier read.

    I find myself often skipping over entire passages because you’ve a) said more than needs to be said, or b) presented it in a way that, visually, is hard to keep up with. Putting your own thoughts in parentheses (something I do, too) also interrupts the flow. Perhaps you italicize and separate those thoughts on another line?

    But nice work. You’re one of the few opinion blogs I read that actually makes me think.

  • http://altitudebranding.com Amber Naslund

    Justin,

    You said so very articulately what has often been on my mind, but I’ve been hesitant to say because I didn’t have the right words. Thank you for putting it eloquently.

    The trick for me is that I WANT to be providing information and substance to people who need to learn, who DO have that knowledge gap. Because part of the role I see myself in is that of teacher and educator, so that’s a great thing. In classes in school, I didn’t always have something valuable to add to the discussion to move it forward because, well, I was learning. Absorbing. And I needed to process it before I could make it better or build on it.

    Then there’s the passive consumers of information – like I can be sometimes – that take something away, chew on it, and then go do something with it but we never tell you we did. So your post might spark an idea which leads to another idea which leads to a post of my own, or a new take on a presentation. But you’ll never know it.

    The part I think you and I are grasping for is how we use the same blog that teaches and helps one audience as a springboard to further, deeper discussion with the people we want to learn FROM. Making content the bridge between those two and doing it well enough to engage the attention of both audiences is a tricky thing indeed. Some of those conversations happen offline, when I meet an intellectual challenger over coffee somewhere later on. But there’s value in the ecosystem of quiet and passive consumption, and we that want the intellectual stimulation have to continue to make the commitment to go out and FIND it, and not just hope that it comes to us.

  • http://billgiltner.blip.tv Bill Giltner

    I realize I’m not your target or wanted audience. However, any blogger who doesn’t take the time to find out about 9/11/2001, and blog about it, is not paying attn. to the main issue in the US today.

  • Anon

    As an “armchair sociologist” and someone that has founded the “Un-conference” and is a cynic, what else would you expect from “your” audience? And of course its your audience for a brief moment. All things must pass and so will this blog.

    I don’t get your complain if that is what you’re doing.

    I give you this much, you have inspired me to participate and comment. Am I a better audience? I guess or am I just a jerk by writing anonymously? I think I’m a better audience because I’ve written.

    Thanks great post,

    Anon Y Mous

  • http://www.justinkownacki.com Justin

    Tyler: Thanks for your feedback.

    You’re right: structuring a blog post is tricky because the format REALLY doesn’t lend itself to paragraphs.

    Over the past 15 years, we’ve become trained to skim anything longer than two consecutive lines of text.

    But if all we do is publish stand-alone sentences, blog posts read like a list of pull-quotes, and there’s no cohesive flow.

    As for parenthetical asides, I use them as a style choice and as a nod toward clarity and context.

    (If I printed them separately, you’d be scrolling forever, and millions of pixels would die for our sins.)

    Besides, if you and I removed our parentheticals and paragraphs entirely, our sentences would read like everyone else’s, and the web would be further homogenized.

    Has anyone else solved the blog paragraph structure problem?

    Amber: I was thinking about your point even as I was writing this — it’s hard to be both a teacher (when we can) and a learner (when we want to) from the same platform. I sometimes wonder if we don’t need two distinct outlets; one in which we ask questions and another in which we offer what knowledge we DO have. But hell, maintaining ONE blog is tough enough…

    This is also why we need to make the effort to do more face-to-face meetups, although the ideal convergence would be among people who are able to mutually learn from one another. And as we’ve all learned from live events past, it’s hard to group people together in ways that don’t create knowledge funnels in which one person is trapped in the middle, spewing answers to a circle of questioners.

    Maybe we need to schedule invitation-only “us time” for those we consider our peers, to ensure that we can teach AND learn without burning out.

  • http://tdhurst.com Tyler Hurst

    Pixels don’t feel, Justin.

  • http://noteasytoforget.com James Ball

    I agree with Amber that this post is eloquently written…I actually think that it would be a terror to you if written any other way. Almost everything that you’ve given voice to today resonates with me. I could write a post like this and find all the necessary words, except that I don’t think I carry the same courage badge that you do. I applaud you on your courage AND your content today. How many words do I have to change to legally steal it? :O)

    I love your reply to Amber, but I think that what you both are speaking to is an impossible or extinct proposition.

  • http://www.shadesofadream.com/blog/ Heather

    Wow. This is one of the first posts today I actually stopped and read through properly (we all skim and you know it). I think you’re right actually, both sides could be doing more. What I’ve noticed for me is that if I’m looking through my massive amount of feeds (should count them or something; there’s a lot) I’ll skim the titles first, then some of the content if it interests me and open the possible comment ones in new tabs.

    After that I’ll usually leave it til I’ve checked everything, read through, then decide if I’ll comment after that. Not a good system I guess.

    This one, btw, I read fully in my reader then came over straight away. Good job ;)

    Not sure how you ‘solve’ this though; people are busy, they have lots of information streams usually, and not always something new or interesting to say. Conversely, as a blogger I can see where you’re coming from as well; we need more than ‘good job’. Suppose all we can really hope for is some people that’ll do it differently, and to do so ourselves. That said, there’s been some interesting comments here so far already.

  • http://twitter.com/technobozo Donna Winter

    I decided last year that I wanted to try to show my appreciation to the bloggers I frequent and find informational and entertaining.

    I asked a couple of the tech bloggers I read; it now seems like a good time to ask you.

    What means more to you as a blogger? Weigh-in if you feel you know the answer for bloggers in general?

    Blog post comments, Twitter RTs, reposts on aggregators, something completely different?

    Is there something that people do that you find unhelpful or in poor taste (I’m still wrapping my head around aggregators not being theft ; )?

    As always, thanks for taking your time to share your thoughts and information.

  • http://www.justinkownacki.com Justin

    Donna: Thanks for asking. I won’t speak for everyone, but for me personally, I’d break down the feedback tiers as follows, from least to most valuable (to me):

    * A retweet of my post’s URL.
    * An original tweet (or Facebook update) of my post’s URL.
    * A comment that essentially amounts to “Hey, great post.”
    * Use of my post as a linkback from someone else’s blog post.
    * A comment in which the reader lucidly explains why they did (or didn’t) appreciate my post.
    * A comment in which the reader provides additional, useful information that provides me (and other readers) with an opportunity to think about the topic in new ways.

    Unhelpful and in poor taste?

    * “U suck.”
    * “You write bad and u suck.”
    * Link spam (AKA “Great post! I wrote something similar here! [link to poorly written self-advertisement]“).

    As for aggregators, “stealing” has a lot to do with intent. Is someone cultivating and curating links to (or excerpts of) content they believe their readers will appreciate? Or are they literally republishing URLs or entire articles as a means of gaming the SEO system? I can appreciate the former; I would litigate the latter if I had the time.

  • http://twitter.com/technobozo Donna Winter

    This is so helpful, Justin. Thanks for taking the time and I hope I can encourage more to “show their love” for those of you who take/make the time to share.

    As I said, I’m still wrapping my head around aggregators but there is such a spectrum, I suppose it’s going to be pick-and-choose.

  • http://www.contechrestoration.com/concreterestoration Emily Haughey

    Justin – You made some great and frustrating points here. I have a frustrating point of my own. And a question for you, Chris, and Amber.

    I’m a social media/blogging neophyte. As the Director of Marketing for a construction company, I dove in at the deep end out of necessity. I’m trying to wrench our company into a new market by leveraging a huge investment we made in video. Construction is notoriously slow to adopt technology. New ideas don’t spread fast through the good ‘ol boy network.

    Since there isn’t much of a construction community in social media or blogging, I’ve been trying to study up on best practices by ‘listening’ to social media and marketing types like Amber. I convinced my boss to let me attend Social Fresh in Tampa where I got to meet Amber and Chris Moody in person. I tried to contribute to the conversation over drinks and Golden Tee.

    I’m an MBA student and a business/marketing type. I think I can add value when topics enter my world. However, I’m intimidated to comment on the blogs of people I look to as experts, for fear of sounding like a lame sycophant.

    I know when my comment would be boring, obvious, or disappointing. So I decline to put it out there. Or I tell myself I’ll do a little research and return with something of value.

    Case in point: At Social Fresh I had a conversation with Amber about the price of expertise. She had given me some free advice that I would have been happy to pay for. I even offered to in the future. People in my little construction sphere of influence are looking to me for free social media marketing advice and it’s exhausting. I can’t imagine having a huge audience try to tear you limb from limb to get to your brain.

    Then I read Amber’s post on “3 Reasons Expertise Costs Money.” Brilliant and necessary. That was Feb. 10. Today is Feb. 18. I’m still planning my comment to that post. I even found a great Wired article to reference, which also happens to be the topic of my MBA group’s ISM presentation.

    At Social Fresh I was asked if I have a personal blog. I don’t. I did buy a domain name four months ago. I haven’t created a blog yet because I don’t have a strategy. I am a business nerd. I also have an English degree. I know how much time it takes me to write something that I would want others to read (like this comment). And finally, I don’t want to brand myself as an idiot by #doingitwrong.

    So Justin, Chris, and Amber: Which would you prefer? That people (like me) who are unlikely candidates to create valuable comments on the fly spend the time to research and craft a comment that would appear well after the original post? Or that we continue to listen and lurk until we gain the knowledge, experience, and confidence to mix it up in a timelier manner?

    And if I can’t even comment effectively, when am I supposed to start a personal blog?

    Justin: I hope you feel special that I just spent the last hour crafting this comment immediately after I saw the link in Amber’s tweet about it. This is as timely as I get. I will also share this post.

  • http://www.justinkownacki.com Justin

    Donna: The “black hat” vs. “white hat” versions of aggregators become clearer when you evaluate them based on their curators’ intentions and their overall value to the visitor.

    And while I like to think the “right” way to aggregate — respectfully, in an organized fashion and with regard to copyright and attribution — would be a universal no-brainer, there’s a lack of propriety awareness (or a willingness to ignore it) that makes for some dubious choices among people looking to build their reputations and/or make a quick buck off the backs of others.

    My easy dividing line: if, as a visitor to your aggregator site, I’m both encouraged to visit the original author’s post AND I don’t overtly suspect that you’re profiting at the expense of that blogger, I’m cool with your aggregation stylez. Otherwise, I’m wary.

  • http://www.justinkownacki.com Justin

    Emily: Wow. Your comment probably took longer to write than my original post did. Thanks for investing your time on my pixels.

    Honestly, your comment would take a week’s worth of posts to answer all of your questions adequately — and that’s something I can add to my ever-expanding List of Future Blog Post Ideas. But, in a nutshell:

    * It’s usually better to comment in the moment than to comment loooooong after the fact, because the odds of your comment (or question) affecting the course of the conversation are much higher when the conversation is still active.

    * If you’re inspired to research more info in order to join a conversation begun by someone else’s blog post, feel free to do so as a blog post of your own, and then link back to the inciting post from yours. That way, the original author is still prompted (via notification of a trackback to his original post) to see what you’ve written, and he can comment on YOUR blog if appropriate. (Or, he might respond with a new post all his own, which links back to yours, and so on and so on.)

    * I’ve had minimal involvement with the construction industry, but from what I HAVE experienced, you’re right: it’s not a sector known for quickly adopting new communication and social norms. Which is actually great news for you, because by having the opportunity to create this platform for your company, you’re in position to become an “expert” in your niche. And while you may not have many construction-communication peers to run with right now, those who join the party later will be able to ask YOU for advice — and that advice doesn’t always need to be free. (Hello, new career option…)

    Lastly, a general suggestion: social media is a mix of “the current” and “the relevant.” What’s current is not always what’s relevant, because the former requires constant attention while the latter requires time and hands-on experience. The key is to find the best x/y division of your time and attention, because you can’t expend all your effort on one side of the pool or you risk becoming a trend or a relic. Jump in. Experiment. There’s no “doing it wrong,” as long as you’re learning and improving while you’re doing it.

    Unless you’re a spammer, because that’s always wrong.

  • http://twitter.com/technobozo Donna Winter

    Yes, there are 2 major(ly popular) aggregators I greatly dislike due to lack of my level of appropriateness on the credit-where-credit-is-due issue.

    I choose not to follow and post links to their site but they’ve made me wary of overall intention of many.

    I can forgive those who don’t truly understand and sometimes will mention that they should clarify it is not their original content. Hell, I’m guilty of doing it when I was first testing Posterous.

    Some are genuinely learning how this new social media thing works and some are working this new social media thing.

  • http://altitudebranding.com Amber Naslund

    Emily – Wow, thoughtful stuff. And I echo what Justin said, so I won’t repeat his points. But I’ll add that commenting well is like anything else; you get better with practice. And what’s a simple comment to you can actually spur questions and discussion not just from the blogger, but from other commenters. So get in there. Leave your thoughts. Spontaneous is good. The beauty of comments is that they’re not finite or static, so you can be back to add more, absorb more, and keep hashing things out as you go. Your first comment doesn’t need to be everything you have to say.

    As for doing it wrong, ain’t no such thing. My early posts sucked. It’s a process.

    Justin, I think you hit on something – using different mechanisms to do different things. For example, a blog might be a great teaching tool, but is it a great learning one? I’m finding some discussions I’m having on Wave to be great teaching AND learning discussions because I can pick the audience/group, and focus our chatter as well as embrace tangents. I’m starting to rethink how I use content mechanisims – both from creation and absorption standpoints – for different things. You’ve got my gears turning, and that’s a good thing. Usually. Sometimes.

  • http://www.chris-moody.com/blog Chris Moody

    @Emily –

    Great to hear from you!

    I adhere to the approach of ask for forgiveness rather than permission. The great thing about most bloggers is that they’re just like you. Writing content is often tiring and challenging. There are times when I write my best posts in 15 minutes because it is something I’m passionate about, and others where it takes me days to finish my thoughts.

    Remember that no matter the reach, platform, or “fame” of the expertise you read, they are just like you. Comments are appreciated. Most bloggers try to engage with all commenters. It ideally is a two way dialogue.

    You will always pass the sniff test even if you don’t research and take tons of time to comment. Your comment is a great example of how passionate you are about the subject. Justin noticed that and I don’t believe he’s met you. :)

    Just dive in. :) You’re smart, you’re funny, and most will find you insightful. Sometimes ready, fire, aim is the best approach.

    That’s just my opinion though. I have a fraction of the following of other folks, but honestly… who cares? :)

    I know smart people with 30,000 followers and I know smart people with 50 followers.

    Don’t be so hard on yourself (TWSS).

    :)
    Chris

    *Now Amber will jump in here and make my comment look ridiculously dumb compared to her’s, but that is why we all follow Amber. :)

  • http://www.chris-moody.com/blog Chris Moody

    Annnnd Amber beat me.

    gg Amber, you Golden Tee Hustler you.

  • http://www.contechrestoration.com/concreterestoration Emily Haughey

    Justin – Thanks for your email and for alerting me to the Twitter fail on my new blog site. I have two Twitter accounts, @EmilyHaughey and @Emily_ConTech. Please use the former, as the latter feeds into my company website and I have a bit of a sarcasm problem (cc:Chris Moody). Or follow both since I’m sure you find both me and construction equally fascinating.

    Your email and reply to my comment are really helpful. I actually have two company blogs going now (main site and project-specific, which is what you saw). I have little inspiration for content though. I would rather explore topics like your post here. I do appreciate your encouragement and suggestions on how to engage my industry and look for opportunity.

    Thanks!

  • http://www.folkmedia.org Joel Mark Witt

    Justin,

    Good post. Made me think. I never stopped to consider how to use the same social media tool to learn and teach at the same time.

    Now that I think about it…

    One of the things I have done with our Folk Media blog is bring in some guest authors (like yourself) who have taught me some things by publishing to the site I run. Weird – but it’s working.

    I’m learning from them while they teach our audience at the same time. I never looked at it like this before but that’s what’s happening.

    Joel

  • http://elsiesyogakula.com Elsie Escobar

    Oh the gift of time! It took me about 7 min or so to inhale the comments, and as I did got more and more inspired about the conversation. (praying my lovely 16 month old stays asleep for just a little longer so I can actually post this up!)

    The thing is that every time that we step into inspiration and/or passion it comes from our ability to tune into our beginner mind or studentship, in Sanskrit that word is adhikara (I think it’s a pretty word, plus yoga is my world so why not put it in there;) ). The way that we get more effective at being teachers is to cultivate studentship, to allow ourselves to move fully into all that we know and stay open to all that we do not know. I believe it’s there that we can both teach and learn within any medium that fires us up. Studentship requires us to effectively and honestly step into the role of ‘teacher’ if we have the knowledge to give and at the same time to be absolutely open to the unknown. It’s in that paradoxical dance that we grow and so does our audience. Artfully navigating those roles creates optimal growth from the community as a whole as we each take responsibility for ourselves and how we best serve.

    Today, I had the chance to express on ‘paper’ re: comment, if you will a little bit of the thoughts that waltz around in my head. The reality of my situation is that my biggest and most important role is that of mother. I learn from all the blogs that I read, and the bits and pieces of social media that I can participate in, but ultimately what is eloquently reflected out onto the online experience is in no way the reality of who I am as a teacher/student/mother, etc. All I have is the immediacy of each moment, and if I get lucky, I may be able to participate and engage into a conversation. I am thankful that I got a chance to engage a bit. Believe me my desire is to participate Justin, but at this time all that inspiration goes into a 16 month old….now off to one sided conversation again!

    Lovely post by the way. Read it this morning and made it a priority to comment during naptime :D

  • http://www.justinkownacki.com Justin

    Chris, Amanda & Emily: Thanks for stopping back and continuing the conversation. I wouldn’t want to restrict it to this comment string, so if any of you want to carry this discussion back to your own blogs, please linkback or ping me when it’s up so I can follow your train(s) of thought.

    Also, Amber, we may both be heading down the same road re: separate platforms for separate actions (learning vs. teaching). Although Elsie makes a valid point about teachers learning from their students mid-stream, so maybe it’s a matter of experimenting with platforms and finding better ways of achieving our divergent goals.

    Joel: You’re right that asking others to publish their ideas via your platform is a great way to invite education on subjects you’re still learning about. From a presentation standpoint, group sites or branded sites like yours are probably a more logical way to do it than inviting guest bloggers on personally-branded blogs (like mine), which may confuse the readers. Hmm…

    Elsie: Thanks for taking the time to comment. I’m not yet a parent myself (although my dog counts for something), but I’m very aware of the premium placed on your free time once there’s an infant relying on you for everything.

    Side note: @burghbaby left a great comment about the value of blogging + parenting on yesterday’s post, which helps keep everything in perspective (for me, at least).

  • http://www.whitneyhoffman.com Whitney

    It’s interesting- still hanging out with a bunch of the podcasting crowd, the last year or so has taken a toll and people have stopped podcasting for many of the same reasons, dealing with a lack of clarity and connection to the audience. I find these parallels interesting…and I think discussing it openly here has given me a lot of food for thought- thanks for making me re-evaluate the audience issues :)

  • Summer Boone

    Justin, great post and all that…yada yada lol

    It has generated some great discussion and I only wish I could’ve jumped in earlier…

    Emily, I spent some time with you at Social Fresh Tampa both in search of stronger forms of caffeine as well as over Golden Tee with amazing people. What I can tell you is that you have knowledge and passion that people will be attracted to (and not just in a “creepy guy who sends his friend over to talk to you at the bar kind of way”). I mean in the sense that you are in a position to “teach.” So take the ball and run with it. Forge a new path in the world of construction and be amongst the first to take that leap. I have no doubts about you…in fact, I’m pretty sure we had this discussion about you starting to create your content as Chris was perfecting his SJC form on Golden Tee. :)

    Another part of this post that really caught my attention was the desired audience vs. the actual audience. My immediate thought is that we are all someone’s desired audience. Likewise we are all someone’s actual audience. Someone will always be teaching us and someone will always be learning from us. That will never change and in my opinion, that’s the beauty of the blog. Pride/ego is the one thing that inhibits the engagement. I’m sure people will read this and think, “not an intelligent girl” or “that was a lame comment” but I know this, it’s directly from me, my thoughts, my heart, and that makes it irreplaceable. Once again…the beauty of the blog…

    *tips hat* thanks for listening… :)

  • http://elsiesyogakula.com Elsie Escobar

    Justin, thanks so much for the @burghbaby comment link. Really cool.

    Whitney, I found that putting out blog posts is a tad bit easier than posting a podcast episode…at least for me. Yesterday, even with prep it took me 3 hours to edit, upload, publish, shownotes, etc. (mind you my stuff is over an hour long with a gazillion pics for shownotes). It just takes so long. I’m lucky that my audience has stuck by me even when I disappear for months at a time.

    My podcast does not merit engagement with me, but I’ve currently created a series of episodes that are all about feedback that I do get. Getting them engaged to send me more voice feedback is like pulling teeth! I’m not sure how to get them to do more of it. I feel part of it for me is that I have to ‘teach’ the audience what to do, just like Justin has done here, in the blog post and in his comments. As content creators we have to teach our audience how to participate, and make it as easy as possible for them to do so. I just got myself an FB Fan Page (fought it for so long), but I found that the majority of my audience and traffic comes from FB, so I went were they were and what they were used to using. It totally worked! So much more engagement and conversation!

  • http://www.maryloukunkle.com ML

    I guess I’m just one of those readers who contribute by simply linking or tweeting about a good post. It would be easier to leave comments if I didn’t use a feed reader. So mostly my lack of communication/feedback is due to my laziness. I’ll try harder. :) Thanks for letting us know. Honestly, communication is key in any relationship. :)

  • http://www.contechrestoration.com Emily Haughey

    Justin – You’ve created some serious momentum here. Expect a ping/linkback from me TBD.

    Summer – I like your thoughts on desired audience vs. actual audience. You hit on some philosophical truth there. And you’re right about pride/ego getting in the way of engagement. You’re a Smart Girl :)

    I think Chris Moody’s Dumb Guy theory may apply to your ego idea too…Jumping in and participating in the conversation can provide value (and an audience) even if it doesn’t technically teach the original author.

    Chris – Please correct me if I’m getting the Dumb Guy theory wrong. And let me know if you run with any of this on your blog!

  • http://hallicious.com Chris Hall

    Do bloggers need space from their comment providers, or are they looking for randoms to become regulars? (And by regulars I mean borderline stalkers…)

    Honestly Justin, I really appreciate your voice. I think you bring the perfect blend of insightful and inciteful. You say a lot of things that need to be said in an entertaining way. If I let myself I could comment on practically all of your posts…

    But would that make it weird? Would you start to loathe the comments of a Norm from Cheers day in and day out? Or are blog comment groupies in on your space? And if blog comment groupies are in, then how should you be expected to show your appreciation back to them?

  • http://www.businessesGROW.com/blog Mark W Schaefer

    GREAT job!

    Couldn’t resist! : )

    Here is what I’ve learned. People usually skip or skim my “intellectual” posts (probably my best work). But that is also where I receive wonderful, thought-provoking comments. Short commentaries on some new report that is out will get tweeted to high heaven … but receive few really meaningful comments.

    It is what it is. : )

  • http://schrementi.com Dan Schrementi

    Justin,

    It’s rare for people to know who their blogs are impacting. It’s frustrating. Sometimes it can seem like your yelling into the void and writing to the benefit of your ego only, even when that’s not the case.

    But if it makes you feel any better, my name is Dan Schrementi. I too am a blogger and I also happen to be the director of new media at Incredible Technologies (makers of Golden Tee Golf video game – the unofficial/official game of Social Fresh apparently!).

    Twitter brought me to SoFresh – google alerts has now brought me to you. You never know who’s listening or why. I’m a shameless markerter (I guess) but I’m glad that I stopped by, and now I plan to again.

    Cheers.

  • http://www.chrisbrogan.com Chris Brogan…

    I like your balls.

  • http://MediaFirst.net Jim Caruso

    It’s certainly critical to get us all on board and making a valuable contribution. However, there are an enormous number of really great bloggers with great content and it is just difficult to stay up with and contributing to the blogs of everyone. This is true even if you truly want to keep up with their latest thought, find new sources of insight, and be a thoughtful contributor. Thanks for reminding me to reconsider how, where, and the frequency of interaction.

  • http://socialbutterflyguy.com/ DJ Waldow

    Justin: To “build” off of Chris Brogan’s comment…Holy Balls (note that I did not say that I like your balls). Just saying. When I read a kick ass, thought-provoking post like this – one that makes me actually pause to think, I go in one of two directions.

    1. I comment immediately without much thought. Not that the comment is not thoughtful, just that it’s more of a stream of consciousness…literally me just blabbing back.

    OR

    2. I digest it for a few hours or days. I read through all of the comments. I do my best to “add value” (or is it value-add? ha ha). I don’t always succeed.

    Sometimes I just lurk. Sometimes I read the post, think about it, read the comments, think some more. Sometimes it inspires a post of my own. I do my best to link back if I was truly motivated by the original post or the comments. For example, your post about “5 Reasons” has me thinking. I’m likely going to start blogging a bit more (leaving perfection out). When I hit that point, I’ll do my best to remember your post and link back… give you props.

    Onto a few other points. One of the things I find so freakin’ awesome and fascinating about all of this is the face to face stuff. Humor me for a minute…

    Chris Brogan: Long-time friend (current user) of Blue Sky Factory and CEO Greg Cangialosi. I’ve met Chris a few times face to face (IMS Boston & SoCruise Miami/Mexico). Because of that, I feel more comfortable joking with him in the comments here.

    Same kinda deal with Amber. We’ve actually now been on some panels together. I don’t have to tell you how awesome she is. In fact, it was Amber who pointed me to your blog – one of a handful I read every single time you have a fresh post (I even subscribe to it via email – yikes, huh?)

    Here’s where it gets interesting…(wait for it).

    Chris Moody, Summer, and Emily are all cool people I met in Tampa (Social Fresh) a few weeks ago. As mentioned in the comments above, we all played a few killer games of Golden Tee (Amber too) and really bonded. We talked business, personal, and just drank beer.

    Emily – My advice to you is just go for it. Unless you are a d-bag, there is no “wrong” way to do all of this. Be yourself. Share things that are in your comfort zone, things you know better then most. Learn from others. Ask questions. Make some mistakes. Fail. Do it again. (Kinda like Golden Tee, right?)

    Crap. I have no idea what my point is anymore. Dammit. I guess what I’m saying is that I love how blog subscribers can grow in this way. Amber seems to be the link here.

    Ok. I’m done.

    Balls.

    DJ Waldow
    Director of Community, Blue Sky Factory
    @djwaldow

  • http://socialbutterflyguy.com/ DJ Waldow

    and…that’s what happens when you forget to close a bold tag. Awesome. BOLD

    DJ Waldow
    Director of Community, Blue Sky Factory
    @djwaldow

  • http://www.smallbizsurvival.com Becky McCray

    Justin, not adding anything new to the discussion, but just adding a trace that I was here. I read your post, and I appreciate the message. Perhaps this is a good time to start a similar conversation with my own readers.

  • suzi w.

    YES! This is why I blog (and partially why I stopped, gradually.) I used to have a (coined) name for the conversation that erupts in the comments, I think it was a “blogversation.” You have hit the nail on the head. The reason we blog is to communicate. Otherwise, we’d write books or newspaper columns (although those are becoming less “broadcast” as well.) The whole point of a blog is the comments.

    Thank you for validating what is so frustrating and wonderful about the blog world.

    xo,

    Suzi W.

  • http://www.webconsuls.com/blog Judy Helfand

    Justin, I happened by today because Chris Brogan tweeted about your post. You have, as so many before me have eloquently stated, posed a great question. When I reached your post you had 36 comments, most of which I now see you received yesterday. Well, in advance of Chris Brogan’s tweet. I think the bottomline is we all want validation. A comment, question, observation…more than nice job is validation. Someone out there appreciates your point of view, research effort, etc. I think what happens is that many of us just run out of time, or the blog software is too complicated for some readers to figure out how to comment. Or they think they have it figured out, write their heart out and then accidentially lose it by hitting the wrong key! Then, too, some blogs require that you “choose an identity” when you might prefer to be anonymous. These are my thoughts…thanks for listening.

  • http://broadcasting-brain.com Mark Dykeman

    You had the cojones to say what many of us bloggers think and feel, so props for that. Well writte, too.

    I get the feeling that what you’re really looking for is co-conspirators.

  • http://broadcasting-brain.com Mark Dykeman

    Argh, I really do know how to spell. Seriously.

  • http://www.markblevis.com Mark Blevis

    This is a conversation Andrea and I have on a regular basis. The blog is a means to welcome conversation and move ideas through the discussion and debate that can come about. Having said that, I admit I’m not as an active commenter as I like to be though I try to leave five meaningful comments a week.

    I’m going to see if I can drive attention to this post to PCTO2010.

    Mark

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  • http://contechrestoration.com Alan Haughey

    Justin,
    Your audience feedback problem isn’t new. Talk radio has the same issue. How often do you hear callers who make simplistic irrational arguments to the host, who often is expert in the field with broad understanding of the nuances of the issues. Most callers add nothing toward moving the converstion toward better understanding or elightenment. The host, for purely commecial reasons,(and I don’t minimize the importance of the commercial appeal, because that make the whole cnversation possible)will make outrageous, or controversial comments to spur conversation and listenership.
    Here is the link to your issue: You want feedback and input that many listeners are too busy, timid etc. to send. I suggest simple feedback icons or abbreviations that let folks respond with minimal keystrokes to give you the feedbak you want.

    Rush Limbaugh did this years ago after years of excrutiating repetition by callers starting every call with the ubiquitous comments like, “I agree with everything you say. You are so great, we need more voices like yours….”.
    Limbaugh solved his dillema by encouraging callers to condense the flattery to a concise “Ditto, Rush.” Then they start their comments. Saves valuable air time and quickens the pace.

    I am no high tech guy, but if there were a way via an icon or a few keystrokes that your audience could convey one of the following:

    I agree, you’re a genius! You are changing my life!
    I am here, I enjoy the conversation.
    I disagree.
    You suck! You can’t write!

    The beauty is you get way more feedback without wasting your or the audience’s time. What do you think?

  • http://www.justinkownacki.com Justin

    Alan: You’re right that some kind of “multiple choice sentiment widget” would probably spur the quantity of feedback on most blogs, but it wouldn’t solve the larger problem of absent conversations.

    Knowing that someone thinks I’m great or I’m an idiot is only going to register a blip on my long-term self-evaluation radar. But when people actually *do* take the time to ask questions, offer insights, suggest alternatives, etc., THAT’S when the feedback becomes valuable.

    I don’t honestly care how many people read (or dis/agree) with what I say. I’d much rather have one useful comment to chew on for awhile than 100 dittos, because the dittos take care of themselves.

  • http://www.WeCanRebuildHer.com Andrea Ross

    Thank you for articulating this complicated sentiment.

    I’ve always struggled with the need to explain to my audiences the importance to me as a content producer of the 2-way conversation, connection, conversation and interaction — without appearing to be needy or demanding.

    After giving up on two much-loved blog/podcasts, i realize that I crave, above all else, Connection and genuine transformative interaction. I suppose that’s because its the aspect of blogging/podcasting we cannot control.

    Thanks

  • http://altitudebranding.com/ Amber Naslund

    Justin,

    You said so very articulately what has often been on my mind, but I've been hesitant to say because I didn't have the right words. Thank you for putting it eloquently.

    The trick for me is that I WANT to be providing information and substance to people who need to learn, who DO have that knowledge gap. Because part of the role I see myself in is that of teacher and educator, so that's a great thing. In classes in school, I didn't always have something valuable to add to the discussion to move it forward because, well, I was learning. Absorbing. And I needed to process it before I could make it better or build on it.

    Then there's the passive consumers of information – like I can be sometimes – that take something away, chew on it, and then go do something with it but we never tell you we did. So your post might spark an idea which leads to another idea which leads to a post of my own, or a new take on a presentation. But you'll never know it.

    The part I think you and I are grasping for is how we use the same blog that teaches and helps one audience as a springboard to further, deeper discussion with the people we want to learn FROM. Making content the bridge between those two and doing it well enough to engage the attention of both audiences is a tricky thing indeed. Some of those conversations happen offline, when I meet an intellectual challenger over coffee somewhere later on. But there's value in the ecosystem of quiet and passive consumption, and we that want the intellectual stimulation have to continue to make the commitment to go out and FIND it, and not just hope that it comes to us.

  • http://socialbutterflyguy.com/ DJ Waldow

    Dude. Love the move to Disqus. Love.

    Carry on.

    DJ Waldow
    Director of Community, Blue Sky Factory
    @djwaldow

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  • http://twitter.com/cnmoody Chris Moody

    I love it too… and I also love how DJ appears to be the authority in the comments with his huge bold statements above. :)